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AAA Fireplace Services

King, Pierce & Snohomish Counties, WA

Gas Fireplace Pilot Light Repair

Pilot light keeps going out? We find the cause and fix it — same visit in most cases.

Technician diagnosing gas fireplace pilot light issue

Common Causes of Pilot Light Problems

In most cases, a pilot that won't stay lit traces back to one of a handful of components. We carry the most common parts on the truck, so once we find the cause we can usually fix it the same visit.

How We Diagnose Pilot Light Issues

  1. 1
    Observe the pilot behavior — We watch the pilot through a full ignition cycle and note exactly when it fails. Does it light and immediately drop? Hold for a few seconds, then die? Each pattern tells us something different about where to look next.
  2. 2
    Test thermocouple and thermopile output with a multimeter — We put a millivolt meter on both components under load. If the reading is outside the acceptable range, we've confirmed the failure — no guessing, no replacing parts that didn't need it.
  3. 3
    Inspect gas flow and pressure — We check the pilot orifice for blockage, verify gas pressure at the valve, and make sure nothing upstream is cutting the supply short. When the thermocouple and thermopile test fine, this step usually pinpoints the cause.

Should You Try Relighting It First?

Yes — trying once is totally reasonable. Follow the instructions on the access panel or in your owner's manual, then watch it for a full hour. If it holds, you may have just had a one-time event and the fireplace is probably fine.

But if it goes out again within that hour, or you've already tried twice and it won't stay lit, stop. Repeated relighting attempts just waste gas and wear down a thermocouple that's already on its way out. A failing thermocouple won't recover — it needs to be replaced. That's when to give us a call.

Standing Pilot vs. Intermittent Pilot (IPI)

Not all gas fireplaces work the same way. Knowing which ignition type you have changes how we diagnose the problem — and what the fix involves.

Standing Pilot

  • Pilot flame burns continuously, 24/7
  • Simpler mechanical design — fewer electronic components
  • More common in older units installed before the mid-2000s
  • Can be relit manually following the manufacturer's steps
  • Thermocouple and thermopile are the primary failure points

Intermittent Pilot Ignition (IPI)

  • Pilot only lights on demand — more efficient, no constant gas use
  • Uses a circuit board, spark igniter, and flame sensor
  • Common in units made in the last 15–20 years
  • There is no standing pilot to relight manually
  • If the ignition sequence fails, you get no flame at all — board, igniter, or sensor is typically the culprit

The failure points and the repair approach are completely different depending on which system you have. We work on both — and we'll tell you up front which type you've got and exactly what the fix looks like.

Service Area

We provide pilot light repair service throughout King County, Pierce County, and Snohomish County — including Seattle, Bellevue, Tukwila, Renton, Kent, Kirkland, Redmond, Federal Way, Tacoma, Everett, and surrounding communities.

Frequently Asked Questions

Why does my gas fireplace pilot light keep going out?

Nine times out of ten it's a failing thermocouple or thermopile — the safety components that signal the gas valve it's okay to stay open. When they wear out or their millivoltage output drops, the valve closes and the pilot dies. A dirty pilot orifice can cause the exact same symptom by weakening the flame itself rather than the sensing side. Draft from a poorly sealed firebox or nearby ventilation equipment is another culprit that's easy to miss. We can usually narrow it down to one cause in a single trip with a multimeter.

Can I relight the pilot myself?

Sure — give it one try. Follow the instructions on the access panel or in your owner's manual and let it run for a full hour to see if it holds. If it goes out again within that hour, or you've already tried twice and it won't stay lit, stop and call us. Repeated relighting won't fix a failing thermocouple — it just delays the repair and burns gas for nothing. At that point you need a part replaced, not another relight attempt.

How long does pilot light repair take?

Most pilot light repairs wrap up in a single visit, usually within an hour or two. We stock thermocouples, thermopiles, and pilot orifice parts for the most common fireplace brands on every truck — so once we've found the problem, we can almost always fix it right then. The occasional exception is a special-order part for a less common or older unit, which means a return visit, but that doesn't come up often.

Is a pilot light problem dangerous?

A pilot that won't stay lit is frustrating, but in most cases it's not a hazard — the safety system is doing exactly what it's supposed to do. That said, if you smell gas at any point, hear hissing near the fireplace, or the pilot keeps going out after relighting with no obvious explanation, stop trying to relight it and call us. Don't let gas accumulate while you troubleshoot. If you smell gas strongly, leave the house and call your gas utility first.

Does a standing pilot use a lot of gas?

A standing pilot burns continuously, so yes, it does use a small amount of gas around the clock. Over a full heating season that adds up, which is why a lot of homeowners shut the pilot off in spring and relight it in the fall. If efficiency matters to you, some units can be converted from a standing pilot to an electronic intermittent ignition system that only fires when you actually want heat. Ask us if your unit is a good candidate for that conversion.

My pilot light is blue — is that normal?

Yes, blue is exactly what you want. It means clean combustion with the right air-to-gas mix. A yellow or orange pilot flame is a different story — that tells us the mixture is off, usually from a dirty or partially blocked orifice or a restricted combustion air path. Yellow flames also burn cooler, which can cause thermocouple problems even when the thermocouple itself is perfectly fine. If your pilot is yellow, it needs to be cleaned and adjusted, not just watched.

Pilot Light Issues? Call Us Today.

Call or text us now or request a free estimate online — we respond fast and carry parts for most common brands.

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